Refund Policy
Last updated: October 19, 2026
Versión en español: resumen. Arreglo en 48 h: si tu puntuación de rendimiento de PageSpeed en móvil no mejora, te devolvemos el importe completo. Si tu sitio ya puntúa 90 o más, acordamos los problemas concretos de antemano y te reembolsamos si no los arreglamos. La Auditoría se reembolsa si no se entrega en 24 horas. Para pedirlo, escribe a hello@websitemend.com. El texto completo está en inglés.
Who we are
WebsiteMend provides website fixing services. Payments are processed by Stripe and charged by Circular Group, LLC (Delaware, USA), so the charge on your card statement may show “Circular Group”. Address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA. Contact: hello@websitemend.com.
Fix in 48h
If your mobile PageSpeed performance score doesn't improve, email us and you get a full refund.
If your site already scores 90 or more, we agree specific issues with you up front, and we refund you if we don't fix them.
Site Audit
The Audit is refunded if it isn't delivered in 24 hours.
How to request a refund
Email hello@websitemend.com with the website URL and the email used at checkout. No forms, no arguing.
Timing
The 48-hour (Fix) and 24-hour (Audit) delivery times start once we have your payment and access. Your card statement may show Circular Group.
Care Plan
You can cancel anytime by emailing us; cancelling stops future monthly charges.